1. What are cookies?
Cookies are small text files placed on your device when you visit a website.
They are widely used to make websites work, remember settings, provide functionality and help website operators understand how their services are used.
In this policy, we use the word cookies to include similar technologies such as local storage, scripts and tracking pixels.
2. How CaseIntel uses cookies
CaseIntel uses cookies and similar technologies for three main purposes:
- to make the website function;
- to process payments; and
- with your consent, to understand how visitors use the site so that we can improve it.
We do not use advertising or cross-site behavioural advertising cookies.
Under UK PECR rules, non-essential cookies generally require informed consent before they are set, while strictly necessary cookies can fall within an exemption.
3. Categories of cookies and similar technologies we use
Essential technologies
These are required for the website or a service you request to function.
They may include:
- Session storage — used to carry information required to complete the payment and report flow across the Stripe checkout redirect. It is cleared automatically.
- Consent preference — a local-storage entry remembers whether you accepted, rejected or customised non-essential cookies so that we do not repeatedly ask you.
- Stripe — when you proceed to checkout, Stripe may set its own cookies or similar technologies on its hosted payment pages for payment operation, fraud prevention and security.
These technologies may operate without analytics consent where they are strictly necessary to provide the service requested.
Analytics technologies — optional
These are only enabled where you have given consent.
They help us understand:
- which pages are used;
- how visitors navigate through the website;
- where visitors encounter difficulties; and
- how we can improve CaseIntel.
Analytics scripts are not loaded until the relevant consent has been provided.
If you reject or withdraw analytics consent, CaseIntel stops loading those scripts on subsequent page loads.
4. Google Analytics
We use Google Analytics to measure broad website usage such as:
- pageviews;
- sessions;
- general navigation patterns;
- device and browser information; and
- approximate geographic information.
For users in the UK, EU and Switzerland, Google states that Google Analytics does not log or store individual IP addresses. IP information is used to derive coarse geographic information and then discarded.
We do not use Google Analytics for the purpose of identifying individual CaseIntel visitors personally.
5. Microsoft Clarity
We use Microsoft Clarity to understand how visitors interact with CaseIntel.
Clarity may provide information such as:
- clicks;
- scrolling activity;
- heatmaps;
- navigation behaviour; and
- session replay.
Microsoft states that content entered into input boxes and dropdown controls is masked in all Clarity masking modes and cannot be unmasked. Masked content is not uploaded to Clarity.
This is relevant because CaseIntel tools may ask for information such as salary, job title, length of service or settlement amount.
We do not use Clarity for the purpose of identifying individual CaseIntel users personally.
6. Managing your preferences
When you first visit CaseIntel, you may be shown a cookie banner with options including:
- Accept All;
- Reject Non-Essential; and
- Cookie Settings.
You can change your choice at any time using the Cookie Settings link in the site footer or the control at the top of this page.
You can also control or delete cookies through your browser settings.
Blocking all cookies or site-storage technologies, including essential ones, may mean that parts of CaseIntel do not work correctly.
7. Withdrawing consent
To withdraw consent to analytics technologies:
- open Cookie Settings;
- switch Analytics Cookies off; and
- save your preferences.
CaseIntel will stop loading the analytics scripts on subsequent page loads.
You may also remove cookies or stored site data that have already been placed on your device using your browser settings.
Withdrawal of consent does not affect processing that took place before consent was withdrawn.
8. Payments
CaseIntel uses Stripe to process payments.
Stripe may use cookies or similar technologies on its hosted payment pages where necessary for:
- payment processing;
- fraud prevention;
- security; and
- operation of the checkout flow.
Stripe's own privacy and cookie terms apply to its hosted services.
9. Cookie duration
Some cookies or storage technologies exist only for the duration of your browser session.
Others remain for longer so that consent choices or analytics functions can operate between visits.
Retention periods can vary by provider and configuration.
We periodically review the technologies used on CaseIntel and aim not to retain them for longer than reasonably necessary.
10. Changes to this policy
We may update this Cookie Policy where the technologies used by CaseIntel or applicable legal requirements change.
The latest version will always be published on this page with a revised Last updated date.
11. Contact
If you have any questions about how CaseIntel uses cookies or analytics technologies, please contact:
For information about how we handle personal information more generally, see our Privacy Policy. To ask us to correct or remove information about a tribunal decision, see Corrections and data requests.